Refund / Exchange Policy

Please check the movie, date, show time and ticket information listed is correct.

At the time of your order, Fandango will place an order for your tickets in the theater's ticketing system, reducing the number of seats available for the chosen show time. While this allows us to provide our customers with the clear benefit of guaranteed seats, it prevents Cobb Theaters, CineBistro, and Fandango from reselling tickets in the event that you do not attend your chosen show time.

Note that tickets are reserved on a best available seats basis. All voucher tickets will require proof of identification when collecting tickets or having tickets checked by ushers.

Once this transaction has been processed, tickets can not be exchanged or refunded.